12 Keys Reviews, Cost, Complaints

12 Keys


12 Keys12 Keys Review

Set on a 10-acre waterfront property in Jensen Beach, Florida, 12 Keys Rehab attendees certainly have the advantage of getting sober in a gorgeous environment. Led by Dr. Victor Balta, an addiction specialist with more then 25 years experience, the mission at 12 Keys seems to be blending science and spirituality. By mixing a traditional 12-step foundation with holistic treatment alternatives, the program teaches clients how to live life substance-free.

Accommodations and Food

Housed in an old plantation home, 12 Keys gives residents the option of living in the main house or in one of 15 cabins spread throughout the property. The main house is a roomy, converted mansion that offers residents access to a state-of-the-art kitchen, spacious bedrooms and welcoming interior design. The cabins are cozy, single-occupancy spaces with private bathrooms and flat screen televisions designed for those who need more privacy; these lodgings cost an extra $4,000 a month.

The campus at 12 Keys also features an Olympic-sized outdoor swimming pool and a large fishing dock. For those who want to stay in contact with the outside world, the facility allows the use of private laptops and cell phones (after completing an initial week without electronics); clients can use their devices for a surprising six hours a day, and are also welcome to watch TV during down time.

12 Keys does not skimp when it comes to food. A private chef comes in daily to prepare a variety of meals for the residents, all of which are eaten together in the main house’s dining room, just as a family would. There are typically one or two entrees available at each meal, and the chefs are also open to requests. Special needs can be accommodated as well, and all residents are welcome to drink caffeinated beverages before 9 am.

Treatment and Staff

Overall, the treatment model at 12 Keys is somewhat unusual in splitting recovery into 12 distinct parts, though seemingly without any distinct structure. The “keys” to recovery include rehab staples like admission, detox and 30 to 90 days of primary care (though not listed in that order), but also includes making friends and telling residents to “repair, relax and enjoy life,” which may more be marketing jargon than a treatment modality.

In the beginning, clients are supervised 24/7 care as they attend three to seven days of detox. After that, they move into the main house where they begin a full schedule of individual therapy, group therapy, 12-step meetings, educational lectures, sponsor work and fitness. 12 Keys uses the 12 steps as the underlying foundation for all the work they do during treatment. Counseling is also regarded as an essential component to the recovery process, and group therapy covers topics like relapse prevention, emotional processing, addiction as a disease and CBT.

Dual-diagnosis support is also available, and comes with an emphasis on one-on-one attention. Courses of treatment are personalized by each resident’s counselor, and all include meeting weekly for private sessions. Each counselor takes on no more then five clients at a time, ensuring a high level of specialized attention for each resident.

Residents are taken to AA meetings every night, and are also required to obtain a sponsor. Once this relationship is established, sponsors proceed to take clients through the 12 steps the rest of the way. Family visitation is allowed on the weekends, after the first week of treatment.

The staff at 12 Keys is a mix of certified counselors and licensed mental health counselors. There is also an on-site psychiatrist that handles all medication in addition to a medical doctor. All therapy and groups take place off-site in 12 Keys’ main offices, which are just a few minutes away; clients are transported to and from treatment by bus several times a day (included in the price).


All clients get a chance for physical activity first thing in the morning with an off-site gym membership; rides are provided to the gym each morning, and membership fees are included in 12 Keys’ monthly cost. Weekend outings also provide residents the opportunity to have a taste of the real world. Movies, bowling, deep sea fishing, kayaking and hiking are just a few examples of the outings that clients can partake in, and all are included at no extra cost.

In Summary

Those looking to immerse themselves in the 12 steps under the Florida sun will get their chance to do so at 12 Keys. With ample access to outdoor sports, nature and other exciting activities, clients at this facility can relax aside from the intensive part of treatment. By combining AA philosophy with a holistic introduction to a healthy lifestyle, 12 Keys offers residents the tools they need to re-enter society with a sense of what they want and how to get it.

12 Keys Rehab Location

618 Northeast Jensen Beach Blvd
Jensen Beach, FL 34957

12 Keys Cost

$20,000 (30 days). Reach 12 Keys Rehab by phone at (866) 657-7230. Find 12 Keys Rehab on Facebook and Twitter

Do you have a complaint or review of 12 Keys Rehab to add? Use the comments area below to add your 12 Keys Rehab review.

Photo courtesy of Ebyabe (Own work) [CC BY-SA 3.0 (https://creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons (resized and cropped)



  1. concerned neighbor on

    I don’t believe this place is properly licensed as dcf has them listed as outpatient care only. Is anyone inspecting this place? From the pictures that were provided to me it looks like another Florida shuffle. Shame on Marion county, shame on the state of florida, and shame on journeypure… they have no standards, are backed by Chinese investors and think they are above all laws.

  2. 12 keys was and is a vital in me staying sober. It was not the pool the house the dinner and the staff. it was my commitment and 12 keys commitment to make it work. And trust me i pushed back hard and had lots of reasons to leave but I stayed and made it work. I guess i can complain but that’s not the point it’s me being sober for 4 months after I left.

  3. What a lie. The house is a run down plantation home, the nicest place in the house is the kitchen. If you consider gourmet meals to be tacos and meatloaf with salmon three times a week. The grounds are overgrown. There is a fountain by the main house that is a breeding place for tadpoles and mosquitoes. The cabins that cost $4000 extra are infested with cockroaches. There has been no upgrades of any sort to anything but the kitchen. There were 26 people there at one time. They are basically charging you to talk to God and AA which you can get for free. If you are thinking about going here do not believe the pics on there website.

  4. Olivia Steward on

    Well, I was going to wait until I had more than 90 days clean but 90 days is actually a miracle for me. 90 days clean and sober, without depending on suboxone or methadone maintenance but instead on a 12 step program…. I can’t help but give credit where credit is due: God and 12 Keys. I have been to numerous treatment centers before that are an endless cycle—Impatient, then IOP, then if a relapse happens, back to Impatient then IOP… with an emphasis on the disease model. Yes, addiction is a disease, but 12 keys talked about the solution! We actually worked steps while in treatment with a sponsor, utilizing the tools many treatment centers tell us we’ll use when we leave. Instead, 12 keys incorporated the tools from day one of our stay. I could go on and on but it was truly a remarkable place with truly caring staff, and nestled on a beautiful landscape overlooking the lagoon. Small client to staff ratio, delicious and nutritious food, fun weekend activities. They made me excited about being clean and sober!!

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